HOW IT WORKS

Simple, Safe, and Straightforward

Captain Property is designed to make every step of the property journey from searching to transacting as clear and secure as possible. Here is how the platform works for each type of user.

For Buyers & Renters

1	Browse or search verified property listings across Uganda filter by location, property type, price, and size.
2	View detailed listings with accurate descriptions, photographs, and property information.
3	Check the verified badge on listings and agents to confirm you are dealing with legitimate parties.
4	Set up an In-App booking appointment or contact the agent or property owner directly through the platform.
5	Arrange viewings, negotiate terms, and proceed with confidence knowing the listing has been verified.

For Agents

1	Apply to join Captain Property as a verified agent through the platform.
2	Complete the verification process submit your credentials, licence details, and identity information.
3	Once approved, create and manage your property listings through the agent portal.
4	Set up appointment booking slots directly in the App, receive inquiries from serious, pre-qualified buyers and renters.
5	Build your professional profile and reputation on a platform your clients trust.

For Property Owners

1	Register as a property owner and verify your identity and ownership documents.
2	List your property, provide accurate details, upload photos, and set your price or rental terms.
3	Your listing goes live on the platform after review and verification by our team.

4	Receive inquiries from verified, serious buyers and tenants.
5	Manage your listings, track interest, and communicate with potential clients all in one place.

Our Verification Process

Verification is what sets Captain Property apart. Here is what we check before any listing or agent goes live:

• Agent identity and professional credentials

• Property ownership documentation

• Listing accuracy photographs, descriptions, and stated details

• Pricing legitimacy and market alignment

• Contact information validity

Every verified listing and agent displays a Captain Property Verified badge — your assurance that what you see is what you get.

Complaints Policy